FAQ
Your leading manufacturer for event wearables
Frequently Asked Questions
Here’re some general questions about our company and business. Should you have any further questions, we’re only an email away.
Do you have certificate for our market?
We have different kinds of certificates to match all kinds of customer, if you have speical requriements, welcome contact us for more details.
What is the Minimum Order Quantity (MOQ)?
Standard MOQ will be 500pcs for each.
Can I do custom design ? What's the lead time?
Of course we can do ALL customized products, and the lead time depend on quantity, mostly 15-20 days.
You I have a lot of products, how can I get full catalog?
Yes, We have many products series, and welcome send us a message to get our products list.
Do you offer OEM/ODM services?
Custin packaging, labels, and branding supported(MOQ 2000 pcs)
What are your shipping methods and cost calculations?
FOB/CIF/DDP available. Shipping cost are depend on the quantity of the products.
How to request free samples?
New clients get 3 free samples, shipping fee applies.
Do you provide pre-shipment inspection reports?
Yes sure, for each shipment, we will inspect ourselves, of course we can third part inspection company for it too.
What payment methods do you accept?
T/T, L,C/ and escrow payments accepted.
What is your policy for defective goods?
Provide photo evidence within 7 days, we cover return/replacement costs.
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